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STEM Box subscription

Frequently asked questions about STEM Box subscription

What is a STEM Box subscription, and how does it work?

Imagine having a Netflix-style service, but for aspiring and seasoned electronics makers - that's what STEM Box offers! Every three months, a unique DIY project arrives at your doorstep, guiding you through various technologies like coding, microcomp

What is the difference between Wacky Robots and STEM Box subscriptions?

Let's explore the key distinctions between our two subscription lines to help you choose the perfect fit:. Wacky Robots subscription:. Suitable for ages 9 and up. Focuses on teaching about electronics. Projects are entirely designed for beginners. ST

Can I purchase a STEM Box kit without subscribing?

Absolutely, you have the option to acquire STEM Box projects bundled together in our gift shop. Find the best STEM project for you, and become an explorer today.

What types of subscriptions are available?

Explore the various STEM Box subscription options available to you! Choose from a 3-months, 1-year, or 2-year subscription, each offering a unique STEM Box delivered to your doorstep every three months. Each tier has its own perks and the primary dif

What are the benefits of a STEM Box subscription?

There are a lot of benefits to the STEM Box subscription. One of the standout benefits is the cost-effectiveness when opting for a subscription with a larger number of Boxes. Plus, certain subscription tiers come with complimentary gifts. You can fin

Can I skip a STEM Box and buy another one?

Skipping STEM Boxes is not an option. We have carefully designed the STEM Box journey so that each kit teaches about unique topics and different skills of the future so that you get a complete STEM experience. Also, some STEM Boxes can be used togeth

When will I get my first STEM Box?

After subscribing to STEM Box, expect your first kit to arrive at your doorstep within 10 business days. After that, new STEM Box projects will be shipped to you on a quarterly basis, every 3 months.

How do I cancel my subscription?

You can cancel your subscription anytime in your account. Please note that you can not cancel your subscription for the Boxes you’ve already purchased; you can only cancel your subscription for the upcoming boxes you have not paid for yet.

How do I add or update my payment info?

To add or update your payment information, please follow the steps below:. Head to your account. Find the 'Payment method' section and pop in your new details. Run into any trouble? Just shoot us an email at [email protected], and we'll sort it

How can I change my address for my upcoming STEM Boxes?

If you want to change your shipping address for the upcoming STEM Boxes, you can do so in your account. Please note that the change will be performed only for the upcoming Boxes and not for the current Box that needs to be shipped. If you want to cha

Is STEM Box suitable for beginners?

Absolutely! No prior skills or knowledge are needed to dive into our STEM Box projects. With our thorough, step-by-step visual instructions available online, you'll be guided through each stage of the building, usage, and coding process, ensuring a s

Which STEM Box project will I receive if I subscribe now?

Subscribe now and kickstart your DIY journey with Bit as your first project! You can explore the anticipated shipping dates for each kit right here. Find the best subscription model for you, and become an explorer today.

I subscribed to a Four or Eight Box subscription. Is it possible to get all of the Boxes at once?

Unfortunately, it is not possible to receive all of the Boxes from your subscription at once. You’ll get one Box delivered to your doorstep every three months, giving you enough time to assemble the kit, program it, and discover its features.

My subscription status says it’s on hold, but I paid for all the boxes upfront. What should I do?

If your subscription is on hold or you did not receive the Boxes you paid for, please contact us at [email protected], and we will help you immediately!. To speed things up, please include these details in your email:. Your first and last name.

How can I turn off the auto-renew feature for my subscription?

Your STEM Box subscription will automatically renew if you don’t cancel it. So, if you want to receive only one box or if you wish to cancel your subscription for any other reason, go to your account and cancel the subscription manually or reach out

Can I get a Tools pack for free with my order?

A free Tools pack is only available to STEM Box subscribers for one or two years.If you ordered the Free Tools pack along with your Three Months STEM Box subscription or a Wacky Robots subscription, the free Tools pack option will be removed from you